Sam Jacobs

Alpharetta, GA · (701) 212-9659 · sam@samjacobs.io

Hi, I'm Sam, and I have a deep-rooted passion for all things tech. With a decade of experience in the industry, I have a wealth of knowledge and expertise in managing complex IT projects. I've led numerous efforts, from ideation to implementation, including change management. I excel at bridging the gap between technical and business teams, ensuring that the projects we deliver exceed stakeholders' expectations.

I've spent 8+ years working in the financial services industry at Credigy, a consumer finance investment company. During this time, I've worked with everyone in the business, from executive leadership to end-users, ensuring we deliver high-quality IT solutions to meet pressing business problems.

Experience

Associate Director Product Strategy

Credigy Solutions

Managing the portfolio and roadmap for IT-supported applications, focusing on driving alignment between technology initiatives and business objectives. Leading strategic efforts to modernize the bank’s technology stack by migrating applications and services to Azure, enabling improved scalability and innovation. Collaborating with cross-functional teams to advance key initiatives, including transitioning reporting workflows to Snowflake, overhauling ETL processes, and implementing Master Data Management. Partnering with the App Dev team to retire or refactor legacy .NET applications, aligning with our Azure-first strategy. Introduced Jira to enhance team alignment, streamline workflows, and ensure progress toward strategic goals.

Nov 2022 - Present

Product Manager

Credigy Solutions

Lead innovation efforts to accelerate Credigy's investment lifecycle by working with stakeholders across the organization to identify and prioritize strategic automation efforts. Responsible for overseeing the holistic effort from ideation through development and implementation; working closely with key business stakeholders to ensure change management and adoption of new processes after delivery of the technical solution.

Aug 2018 - Nov 2022

Senior Business Systems Analyst

Credigy Solutions

Integrated core revenue-generating business processes into an intuitive, yet comprehensive web application. Worked with all levels of internal stakeholders, including executive leadership to build intelligent automation workflows. Analyzed enterprise content, both unstructured and structured, working with a cross-functional team to leverage the content, enabling the firm to drive data driven decisions. Managed a Business Analysts and IT team's Rotational Analyst as they elicit business requirements and lead projects of their own.

Dec 2017 - Aug 2018

Business Systems Analyst

Credigy Solutions

Proactively communicated and collaborated with internal customers to analyze needs and deliver the following artifacts as needed: Business Scenarios, Business Process flows, and functional/non-functional requirements.

Oct 2015 - Dec 2017

Co-Founder of GoodSurv

GoodSurv

Created GoodSurv, a mobile application that collected feedback on what people think, need, and believe and then shared those insights with business partners. While the business didn't pan out, it offered a tremendous opportunity to learn how to innovate, communicate, and build technical solutions to address a business need.

May 2013 - Oct 2015

Education

North Dakota State University

Business management B.S., Accounting Minor
Activities and Societies:
  • Accounting Club, Public Relations Officer
  • Betta Gamma Sigma, Honors Society
  • Legacy, Leadership Program
August 2008 - May 2013

Skills

Apps & Tools
Key Competencies
  • Vendor & Project Management
  • Change Management
  • Design Thinking & Innovation
  • Azure & Cloud Technology

Interests

Apart from technology, I also love spending time outdoors with my wife, Stephanie and our son. My favorite outdoor activities are road and mountain biking and hiking any trail I can find. I also enjoy spending time at the lake with friends, and have my Advanced Open Water SCUBA and 101 Keelboat certifications.

When forced indoors, I spend a large part of my free time reading. Readers are leaders! Some of my favorite books include Zero to One by Peter Thiel, The Lean Startup by Eric Ries and Neverwhere by Neil Gaiman.

Courses & Certifications

  • Project Management Professional (PMP) (show credential)
  • Technology Association of Georgia – Pathways to Leadership (Class of 2025, ongoing)
  • MIT Artificial Intelligence: Implications for Business Strategy (show credential)
  • Azure Fundamentals (show credential)
  • Digital Transformation: Leading People, Data and Technology (show credential)
  • Foundations in Design Thinking (show credential)
  • Certified ScrumMaster (show credential)
  • Dale Carnegie Course (18D003)